Email Lucas directly
For support, billing, privacy, security, deletion, product, partnership, or company questions, send a direct email to Lucas.
01
Before you send
A short message is enough. Use the email tied to your Digestly account when possible, and do not send passwords, full card numbers, or sensitive source material in the first message.
- Mention the affected study set, source, upload, billing issue, quiz, flashcard deck, note, export, or generated output.
- Describe what you expected, what happened instead, and roughly when it happened.
- The expected output, such as notes, flashcards, quizzes, transcripts, source references, or an Exam Studio exam.